Terms & conditions.

Session bundles

• Sessions purchased in the session bundles last for 1, 2, 3 or 4 months (depending on which bundle you purchase) and can be used at your own convenience at any of our classes or gym sessions.
• Credits are non-refundable.
• Session bundles cannot be transferred to another account.

Monthly memberships

• Members can only hold one type of membership at a time.
• All monthly memberships are a minimum commitment of 3 months, thereafter rolling.
• One month’s notice must be given to cancel a membership.
• Memberships can be terminated by both parties.
• Credits cannot be carried forward and will expire when the membership renews.
• All sessions must be booked prior to arrival on the Jones’ Fitness App.
• Memberships can be upgraded or downgraded for a small admin fee of £5. Contact info@jonesfitness.co.uk if you would like to change your membership.
• Memberships can be put on pause for up to 3 months with an admin fee of £20. Contact info@jonesfitness.co.uk if you would like to put your membership on pause.
• If using the studio, clients are required to have completed their sessions and packed away no less than 5 minutes before the start of any classes.

Bronze membership

• Unlimited access to ‘Book the Gym’ in the gym and ‘Book a Bay’ in the studio when there are no classes running.
• Access to the Jones’ Coaching app with monthly programmes.
• Free 1-1 session available with a coach.*
• Includes 1 group training credit per month.

Silver membership

• The same as Bronze, and includes 5 class credits each month.

Gold membership

• The same as Silver, and includes 8 class credits each month.
• Early access and discounts to Jones’ Events.

Platinum Unlimited membership

• The same as Gold, and includes unlimited access to group training sessions.
• Choice of welcome gift on sign-up.
• Access to our monthly recipe book.
• 25% off Jones’ Café hot drinks and protein shakes.
• 20% discount at Mehabilitation Injury Rehab at Jones’ Fitness.

Booking and cancelling sessions

• Clients can view and book sessions up to 1 week in advance.
• Sessions can be cancelled up to 12 hours prior to the start of the session.
• Group training sessions need to be cancelled by the booker through the app and cannot be cancelled within 12 hours of the session start time.
• We reserve the right to cancel group sessions at any point. You will be contacted if this is done.

Missing sessions

• If a group training session is booked and not attended, a £5 ‘non-attendance’ fee will be charged to your account.

Timetable

• The timetable is subject to change.
• * Subject to our fair use policy.